Dissertationes Forestales 114
- Abstract
- Tiivistelmä
- Full text (pdf 667 kb)
Toivonen, Ritva 2011. Dimensionality of quality from a customer perspective in the wood industry. University of Helsinki, Department of Forest Sciences
ISSN 1795-7389
ISBN 978-951-651-317-4 (PDF)
ISBN 978-951-651-317-4 (PDF)
This dissertation is a summary of the following original articles:
- Toivonen, R. 1999. Planning The Use of Information Technology in Marketing: The Case of Finnish Forest Industries. Forest Products Journal Vol. 49(10):25-30.
http://www.forestprod.org/
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Toivonen, R. & Hansen, E. 2003. Quality dimensions of wood products - perceptions of German organizational customers. In Helles et al. 2003. Recent Accomplishments in Applied Forest Economics Research. Kluwer Academic Publishers, Forestry Sciences. Vol. 74. p. 219-226.
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Toivonen, R., Hansen, E., Järvinen, E. & Enroth, R.-R. 2006. The Competitive Position of the Nordic Wood Industry in Germany - Intangible Quality Dimensions. Silva Fennica 39(2):277-287.
http://www.metla.fi/silvafennica/abs/sa39/sa392277.html
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Toivonen, R. 2007. Perceived Environmental Quality of Wood Products: The UK markets. Journal of Forest Industry Business Research Vol(4)2:27 p. On-line journal.
http://www.forestprod.org/jbfr-online.html
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Toivonen R. 2010. Product Quality and Value from the Consumer Perspective – An Application to Wooden Products. Manuscript.
Päivitetty: 15.03.2011 16:40