Forest list archive: msg00050

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If you see this, you're still on forest list...



Dear Subscribers of FOREST list,

if you just got a message that you have been removed from
the FOREST list don't worry, you're still on the list.
As Jarmo Saarikko asked me why he got error reports about a
repeated message that wasn't distributed although it was distributed.
Istudied the Received: headers and found out that the list had been
accidentally subscribed to itself which on almost any other than
the LISTSERV (tm) would have caused a fast loop filling out your mailboxes
resulted in just these missleading error messages. So the message
you got was sent to the list itself informing it that it has been removed
from itself which seems to be a thing listserv doesn't catch ;-)
IF you want to know more about listserv please send message with
the words HELP and INFO ? to LISTSERV@LISTSERV.FUNET.FI. You can even
have several personal subscription options including different confirmation
styles and possibility of not receiveing mail temporarily without really
leaving the list and digesting messages to larger collections.

Speaking of errors, I've been for many weeks been tracing the
strange problems apparently causing message duplication and delivery
via strange routes. We have now installed new version of listserv
on a new disk, changed and tuned several parameters and most importantly
avoided using JNET (NJE software used by BITNET/EARN and also
listserv traditionally) software which for some reason seems to have
troubles with LISTSERV and was most likely the reason for duplicating
messages. Some other problem rerouted the mail sometimes via
unusual routes at the same time missleading us to suspect other
things. I think we have managed to find the problem now although some
fixes might still be needed. I've also subscribed for weeks now to the
forest list and haven't seen much duplication except week ago
Friday when it spontaneously started again for some reason and couldn't be
circumvented before we got the new software version installed last week.

We will have to do some changes later too so if you still receive
duplicate messages or strange error messages please send them WITH the
Received: headers intact to the list owner at
forest-request@listserv.funet.fi (normally Jarmo Saarikko) possibly with
Cc: to listmgr@listserv.funet.fi which is an account receiving listserv
management messages (not list management which isprimarily the list owners
task in normal situations) and we'll take a look and even buy a new
computer iwith different operating system if the problems don't disappear
any other way.

In case interested in mail debugging: Received: lines are like
postal stamps each passing postoffice stamps the message with and are
invaluable in trying to figure out where problems might be located.
Many mail programs tend to hide or even destroy them but usually
they can be made visible with some option setting. Even when messages
duplicate, usually some of the Received: headers are different telling
where the duplication might occur. Sometimes it happens when
your postoffice can take only a partial message for some reason and
our postoffice (or anybody else's for that matter) then tries to resend
that failed message for several times. Global Electronic mail web
is fairly complex collection of different standards, software and
configurations made by many people, I sometimes wonder how it manages
to work even that well as it does.

When list has problems please notify the -request address almost any list
has. If that doesn't help, almost any domain (postoffice, the string on
the right of @ sign) has the Internet standard postmaster alias that
forwards the message to the probably over worked postmaster person. Please
use a personal Subject: line since some postmasters filter out "no action
required" type error messages automatically based on what the Subject
says. If this mini course on mail debugging sounds too complex, just
remember that your organization should have a local postmaster who's
supposed to know how to debug mail problems. And finally, please be
patient, there's many problems among the millions of messages delivered in
the world daily.

Sorry for the trouble on behalf of FUNET (and our software vendors).
I hope you'll stay on FOREST@LISTSERV.FUNET.FI located in the forested
Finland.

Harri Salminen
FUNET Listserv Coordinator (not the postmaster usually)




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